Complete Guide to Lounges at Hanoi Noi Bai Airport (HAN)

Hanoi Nội Bài International Airport serves as a gateway to northern Vietnam. It handles approximately 29 million passengers annually and is located 26.5 kilometres north of Hanoi's bustling Old Quarter. The airport offers multiple lounges split between Terminal 1 for domestic flights and Terminal 2 for international services.

This guide covers every lounge option at HAN, as well as practical airport information and tips for choosing the best lounge.

Exterior-image-of-hanoi-na-bai-international-airport

Hanoi Nội Bài International Airport


Terminal 1 Lounges

Terminal 1 handles all domestic flights at Hanoi Airport, serving carriers like Vietnam Airlines, VietJet Air, Bamboo Airways, and Pacific Airlines. A free shuttle bus is available for transit passengers connecting between International Terminal 2 and Domestic Terminal 1.


SH Premium Lounge

This lounge has been rebranded from the Song Hong Premium Lounge. The SH Premium Lounge is a warm, elegant space inspired by Hanoi’s cultural heritage. Artwork of Vietnam’s Red River and the Long Biên Bridge adorn the walls. Furnishings include armchairs, dining tables, workstations and long sofas.

Seating area at the SH Premium Lounge in Hanoi Airport Terminal 1, featuring a long curved blue sofa with matching chairs, wooden flooring, a buffet counter in the background, and wall art depicting a bridge for a stylish and welcoming ambiance.

Location: Terminal 1. After the Security Checkpoint, proceed up the escalator to Level 3. Follow the signs to the lounge entrance. Near Gate 5.

Opening Hours: 04:30 - 23:00 daily (4.30am-11pm). These hours may vary according to flight schedules.

Elegant seating area at SH Premium Lounge, Hanoi Airport Terminal 1, featuring wooden floors, cushioned chairs with rattan backs, indoor greenery, large windows with tarmac views, and modern ceiling lighting.

Amenities: Buffet, alcoholic and non-alcoholic beverages, flight monitors, Wi-Fi, smoking room, Internet terminals, shoe shine service, shower facilities (charges may apply), TVs, luggage storage, power outlets, printers and copiers.

Spacious dining area at SH Premium Lounge in Hanoi Airport Terminal 1, featuring elegant wooden tables, patterned chairs, indoor plants, large windows with runway views, and a buffet counter along the side.

Food & Drink: Breakfast is served 6:00 am - 11:00 am daily. Lunch and dinner are served 11:00 am - 6:00 pm. The buffet offers a mix of Vietnamese and international dishes, including vegetarian options. Expect a selection of hot food (noodles, rice, vegetables, and meats), salad, fruit, cold cuts, breads, pastries and sweets. At festive times, traditional delights that might make an appearance include bánh chưng (Vietnamese Lunar New Year Cakes), dưa muối (picked mustard greens), or thịt đông (meat jelly).

Beer and spirits are available, as well as a selection of soft drinks, juices, coffee and teas.

Buffet counter at the SH Premium Lounge in Hanoi Airport Terminal 1, showcasing a wide variety of hot dishes, salads, and beverages, with elegant wooden cabinetry, hanging pendant lights, and a decorative wall map backdrop.

Access Duration: Maximum stay for 3 hours.

Children Policy: Children under 5 years old are admitted free when accompanied by an adult.

Buffet and dining area at SH Premium Lounge in Hanoi Airport Terminal 1, with a guest serving food, modern pendant lighting, wooden flooring, decorative ceiling art featuring golden birds, and large windows providing natural light.

Access Options:

The following are your options for accessing the T1 SH Premium Lounge:

  • LoungePair Pass: Purchase a flexible lounge pass via LoungePair which offers walk-up access without a fixed time/date booking. LoungePair offers 3 hours access from $19 USD, a fully refundable pass for an additional $6 USD, or a free pass when purchased together with a LoungePair+ membership.

  • Other Advance Online Access Methods:

    • Plaza Premium offer three hours of lounge usage for $18 USD. This booking method requires you to select a fixed date and time of access.

    • Access can be purchased from via LoungePass for $24 USD for travellers aged 13+, and $12 USD for children aged 5-12. This option requires selecting a specific date and time for your visit, and you must purchase your pass a minimum of 24 hours before your planned visit.

  • Memberships:

    • A DragonPass membership plan will get you entry into this lounge, for a maximum 3 hour stay. You can also purchase a one-off walk-up pass for $55 USD, without a membership.

    • Priority Pass members can access this lounge as per their membership benefits. Complimentary guest entitlements will depend on how you have obtained your membership.

  • Cardholders:

    • Access is available with cards offering Priority Pass, LoungeKey, or DragonPass memberships. Examples include:

      • Priority Pass‑linked cards like American Express Platinum and Centurion, Diners Club, and Capital One Venture X

      • LoungeKey via eligible Mastercard World/World Elite cards

      • DragonPass via Visa Airport Companion (Visa Platinum/Infinite/Signature) and Mastercard Travel Pass in certain markets.

  • Walk-Up Access: You can purchase a pass at the reception desk directly.


ASG Sky Lounge

This domestic lounge was opened on 28 May 2025 by ASG Aviation Services Company (ASGA). Holding up to 100 guests, some standout features include a mini cinema and spa services, unique among Noi Bai lounges.

Entrance of ASG Sky Lounge at Noi Bai International Airport Domestic Terminal, featuring two uniformed staff members welcoming guests beside modern illuminated signage.

Location: Hall E, adjacent to boarding gate 13 in Terminal 1. Look for signs near the gate area after passing security.

Opening Hours: 04:00-23:00 daily (4am-11pm)

Interior of ASG Sky Lounge at Noi Bai Domestic Terminal, showcasing modern seating, Sky Bar, Sky Cuisine area, and stylish décor with a unique blue ceiling fixture.
ASG Sky Lounge at Hanoi Airport, featuring a cozy seating corner with modern cream and navy armchairs, a white marble coffee table with wine bottles, and a decorative wall map with a central clock that reads "To Infinity and Beyond!"

Amenities: Buffet, alcoholic and non-alcoholic beverages, luggage storage, Wi-Fi, dedicated reading and mini-cinema areas, mini sky spa service, flight monitors, power outlets, shower facilities.

Sky Cinema area inside ASG Sky Lounge at Noi Bai Domestic Airport, featuring plush navy blue recliner chairs arranged in rows facing a large wall-mounted screen, and bright natural light from floor-to-ceiling windows overlooking the runway
Reading lounge area at ASG Sky Lounge, Noi Bai Domestic Airport, featuring modern leather and fabric armchairs, a well-lit bookshelf with books and magazines, and panoramic windows with runway and mountain views

Food & Drink: Guests can enjoy traditional Vietnamese dishes such as fresh spring rolls and hearty noodle soups (phở or bún bò), and a rotating selection of hot dishes like yellow chicken curry, braised beef with vegetables, stir-fried greens, and fried rice or noodles. The cold section often features deli meats, salads, fruits, sushi and salmon nigiri.

Buffet area at ASG Sky Lounge, Noi Bai Domestic Airport, featuring elegant white counters with golden accents, fresh flower arrangements, juice dispensers, pastries, salads, and a variety of hot and cold dishes under the sign "Sky Cuisine.
Close-up of a hot buffet station at ASG Sky Lounge, Hanoi Airport, showcasing stainless steel and gold chafing dishes filled with colorful stir-fried vegetables, curries, rice, and noodle dishes.

To drink, you can choose from fresh juices, soft drinks, coffee, and tea, or indulge in cocktails and premium alcoholic beverages (charges may apply).

Close-up of a vibrant orange-red cocktail served in a cut-glass tumbler with large ice cubes and garnished with a dried citrus slice on top.

Access Duration: Maximum stay for 3 hours.

Children Policy: Children under 2 years old are admitted free when accompanied by an adult. For children aged 2-11 a fee applies (LoungePair charges $14 USD). Over the age of 11 are charged adult fees.

ASG Sky Lounge at Hanoi Airport, showcasing a modern interior with light blue curved sofas accented with red cushions, white marble-top tables, and a striking circular ceiling fixture. In the background, the Sky Bar is visible.

Access Options:

Here are your options for getting into the ASG Sky Lounge:

  • LoungePair Pass: Purchase a flexible lounge pass via LoungePair which offers walk-up access without a fixed time/date booking. LoungePair offers 3 hours access for $18 USD for travellers agd 11+, $14 USD for children aged 2-11, fully refundable passes for an additional $3 USD, or a free pass when purchased together with a LoungePair+ membership.

  • Travel Class or Airline Status:

    • VietJet SkyBoss passengers (VIP/CIP/business class) and SkyJoy Diamond members can access the ASG Sky Lounge via a QR code scanned from their boarding passes.

    • While Vietnam Airlines typically directs eligible travellers to its Lotus Lounge, Business Class passengers or Lotusmiles elites may be granted access to ASG in certain situations, or via paid passes or loyalty promotions.

  • Bank and Cardholder Access: Entry perks or discounts may apply for customers of LPBank, HDBank, MB, BIDV, Eximbank, MSB, VietBank, and KienlongBank.

  • Travel & Telecom Platforms: Traveloka, URBOX, Vinaphone, Viettel, and Mobifone customers may receive promotional access.

  • Walk-Up Access: You can purchase a pass at the reception desk directly. The ASG Sky lounge is open to all guests, regardless of airline status or travel class.


Vietnam Airlines Lotus Lounge (Domestic)

The Domestic Lotus lounge is a spacious and well-equipped space, with seating for up to 200 guests. The design utilises a lot of wood, and has ample seating including leather recliners, dining tables, and massage chairs.

Vietnam Airlines Lotus Lounge reception area at Hanoi Airport. The reception desk has a modern, sculptural white design resembling the shape of a lotus flower. Behind it, large illuminated panels shaped like lotus petals create a striking backdrop.

Location: 3rd Floor, Wing D. Follow Vietnam Airlines signage after security.

Opening Hours: 03:00-23:00 daily (3am-11pm) according to the Vietnam Airlines website and its information for Hanoi.

Spacious seating area at the T1 Vietnam Airlines Lotus Lounge at HAN airport, featuring a mix of brown armchairs and wooden tables. A backlit magazine rack is centrally placed, and potted plants add a natural touch.

Amenities: Food, alcoholic and non-alcoholic beverages, luggage storage, flight monitors, Wi-Fi, massage chairs, workstations, shower facility, power outlets.

Vietnam Airlines Lotus Lounge seating area at Hanoi Airport. The space features beige upholstered sofas arranged along both walls, complemented by multiple round wooden coffee tables.
Massage chair area at the Vietnam Airlines Lotus Lounge in Hanoi Airport. The space features a row of plush beige leather recliner chairs with footrests, positioned in front of a wall-mounted TV displaying a program.

Food & Drink: The buffet section offers a balance of hot & cold food such as pho noodles, simple local dishes, fruits, pastries, and cheese.

For beverages, a range of juices, soft drinks, coffee, tea, beer, and spirits are available.

Buffet and drink station at the Vietnam Airlines Lotus Lounge in Hanoi Airport. The area features a counter with wooden bar stools, two self-service coffee machines, and a variety of snacks neatly arranged.
Buffet area at the Vietnam Airlines Lotus Lounge in Hanoi Airport, showcasing a selection of chafing dishes filled with hot food. The counter features neatly stacked plates and bowls on the lower shelves.

Access Duration: Maximum stay for 3 hours.

Children Policy: Children under 2 years old are admitted free when accompanied by an adult.

Workstation area at the Vietnam Airlines Lotus Lounge in Hanoi Airport, featuring a row of wooden desks with frosted privacy dividers and black swivel chairs.

Access Options:

Here are your options for getting into the Domestic Vietnam Airlines Lotus Lounge:

  • LoungePair Pass: Purchase a flexible lounge pass via LoungePair which offers walk-up access without a fixed time/date booking. LoungePair offers 3 hours access for $18 USD for travellers aged 11+, $14 USD for children aged 2-11, fully refundable passes for an additional $3 USD, or a free pass when purchased together with a LoungePair+ membership.

  • Memberships: A DragonPass membership plan will get you entry into this lounge, for a maximum 2 hour stay. You can also purchase a one-off walk-up pass for $55 USD, without a membership.

  • Cardholders: Access is available via Visa Airport Companion (select Visa Platinum/Infinite/Signature cards) and any card that includes DragonPass as a membership benefit.

  • Travel Class or Airline Status:

    • Passengers can use the Lotus Lounge for free if travelling on a flight operated by Vietnam Airlines and being one of the following:

      • Passengers with Business Class tickets;

      • Lotusmiles Million Miler and 3 invited guests (invited guests on flights operated by SkyTeam partner airlines will use the guest lounge at the international terminal);

      • Lotusmiles Platinum members and 1 invited guest (invited guests on flights operated by SkyTeam partner airlines will use the guest lounge at the international terminal);

      • Lotusmiles Gold members;

      • Guests invited to the Lounge by Lotusmiles Gold/Platinum/Million Miler members when the members redeem miles for Business Lounge awards;

    • Lounge access is also reserved for Skyteam Elite Plus members or First or Business Class ticket holders travelling on a same-day international flight operated by a SkyTeam member airline (Vietnam Airlines, China Eastern, Air France) or transferring between flights (domestic or international).


First Lounge by Bamboo Airways

This airline lounge was upgraded from an existing Bamboo Airways lounge on 23 January 2025 and is also co-branded with Sacombank. Designed mostly for premium and loyalty passengers, it has over 400 m² of space.

The lounge includes a variety of seating options, including wicker couches, cozy egg shaped chairs, and dining tables.

Bamboo Airways First Lounge entrance at t1 Hanoi Airport, featuring the lounge's backlit logo and sliding doors, opening up into the lounge.

Location: The lounge is located in Terminal 1 (Domestic Departures) on the 3rd floor. After security, you will find it centrally located near departure gates 4, 5, and 6.

Opening Hours: 04:00- 23:00 (4am-11pm)

Bamboo Airways First Lounge at Hanoi Airport with a modern and vibrant interior featuring teal and gray armchairs, wooden accents, and decorative wave-patterned wall lighting.

Amenities: Food, alcoholic and non-alcoholic beverages, washroom, playroom, Wi-Fi, spa, massage and beauty services, VIP room, luggage storage, flight monitors, nursing room, bar, shower facilities, TVs, workstations, power outlets, meeting rooms and smoking area.

Close-up of the dining area at the Bamboo Airways First Lounge in Hanoi Airport, showcasing navy-blue cushioned seating with gray accent pillows, modern rattan-back chairs, and neatly set tables with placemats and tissue boxes.

Food & Drink: Expect classics staples such as beef noodle soups, spring rolls, cold cuts, salads, fruits, sushi rolls, and pastries. For beverages, a range of soft drinks, juices, coffee/tea, beer and wine are available (alcoholic beverages may be charged).

Buffet spread at the Bamboo Airways First Lounge in Hanoi Airport, featuring a variety of fresh dishes including spring rolls, cold cuts, fruits, and salads, displayed on a round white counter.

Access Duration: Maximum stay for 3 hours.

Children Policy: Children under 2 years old are admitted free when accompanied by an adult. Ages 2-12 are charged a discounted rate.

Luxurious seating area at the Bamboo Airways First Lounge in Hanoi Airport, featuring cream-colored leather sofas and armchairs, elegant round wooden coffee tables, gold-toned walls, and a statement chandelier under warm ambient lighting.

Access Options:

Here are your options for getting into the First Lounge by Bamboo Airways:

  • LoungePair Pass: Purchase a flexible lounge pass via LoungePair which offers walk-up access without a fixed time/date booking. LoungePair offers 3 hours access for $17 USD, a fully refundable pass for an additional $3 USD, or a free pass when purchased together with a LoungePair+ membership.

  • Other Advance Online Access Methods: Plaza Premium include this lounge on their website. As of the date of writing this guide, it did not seem possible to book, however.

  • Memberships: A DragonPass membership plan will get you entry into this lounge, for a maximum 3 hour stay. You can also purchase a one-off walk-up pass for $55 USD, without a membership.

  • Cardholders:

    • Select Sacombank cardholders (e.g. Visa Infinite, Visa Platinum, Visa Signature, Visa Imperial Signature, World Mastercard, Bamboo Airways Platinum cards) gain complimentary, subject to terms (e.g. micro transaction, voucher shown at entry). The number of visits of Visa Infinite cardholders is unlimited.

    • Corporate customers who own Visa Platinum Corporate, Mastercard World Business Digital, Mastercard World Business Travel cards can use the lounge for free according to the preferential policy of each type of card.

    • Access is also available via Visa Airport Companion (select Visa Platinum/Infinite/Signature cards) and any card that includes DragonPass as a membership benefit.

Sacombank bamboo airways advertising banner
  • Airline Status or Travel Class:

    • Bamboo Airways Business/First Class passengers and Bamboo Club First/Diamond members are eligible for complimentary access (includes one guest) when boarding a same-day Bamboo flight

  • Walk-Up Access: You can purchase a pass at the reception desk directly.


Vietcombank Priority Lounge

The Vietcombank Priority Lounge officially opened in May 2020, and was upgraded in December 2024, adding a larger buffet and enhanced seating area. This is an elegant space with a boutique hotel vibe. The lounge is exclusively for Vietcombank members.

Entrance of the Vietcombank Priority Lounge at Hanoi Airport, showcasing a sleek white and gold reception desk with the Vietcombank Priority logo on a modern wooden slatted backdrop.

Location: Terminal 1, Zone D, on Level 3.

Opening Hours: 24 hours daily.

Dining area of Vietcombank Priority Lounge at Hanoi Airport, featuring a modern design with mustard-yellow upholstered chairs around white tables.

Amenities: Buffet, alcoholic and non-alcoholic beverages, Wi-Fi, power outlets, flight monitors, TVs.

Food & Drink: The lounge features a buffet spread, including Vietnamese classics and international favourites. Expect hot meals, salads, cold cuts, fruit, pastries and a wide selection of soft and hot drinks.

Private dining room at Vietcombank Priority Lounge, Hanoi Airport, featuring a long white marble dining table set with plates, napkins, and wine glasses. Surrounding the table are mustard-yellow upholstered chairs with black accents.

Access Duration: Vietcombank Priority members enjoy unlimited, complimentary access aligned with flight times.

Children Policy: Children under 5 years old are admitted free when accompanied by an adult.

Access Options:

  • Cardholders:

    • Vietcombank Priority or Visa Signature/Infinite cardholders via Loungekey receive free, unlimited usage.

    • Accompanying guests (for Priority Diamond Elite customers) can be registered via Digibank app. You can have up to 12 guest visits per year.


SHB First Club

Launched in January 2021 by Saigon–Hanoi Bank (SHB), SHB First Club is the first gold plated (24K) luxury lounge at Noi Bai. Designed by European architects, it features a President Suite, private cigar room, massage garden, dedicated workspaces, and runway views, creating a hotel feel for elite VIP clients.

Luxurious SHB First Club Lounge at Hanoi Airport featuring modern design with white leather sofas, rich blue carpeting, and gold accents. The space is highlighted by a striking circular ceiling light, and a green vertical garden wall.

Location: Situated in Domestic Terminal 1, near escalators in Zone A, 3rd floor, after security.

Opening Hours: 4:30-23:00 daily (4:30am-11:00pm)

Cozy seating area at the SHB First Club Lounge in Hanoi Airport, featuring a brown leather sofa with matching cushions, a sleek glass coffee table set with a bottle of red wine, two wine glasses, plates of snacks, and a lit tealight candle.

Amenities: Premium buffet, alcoholic and non-alcoholic beverages, Wi-Fi, workstations, meeting facilities, concierge services, luggage storage, power outlets.

Food & Drink: Offers a five star Asian and European cuisine buffet, with rotating menus Including hot meals, spring rolls, fruits, wines, cocktails and desserts.

Buffet spread at SHB First Club Lounge in Hanoi Airport, featuring a selection of cold cuts, fresh fruits like watermelon and dragon fruit, assorted pastries, and condiments, all neatly arranged in covered trays.

Access Duration: Guests enjoy unlimited, complimentary access aligned with flight times.

Children Policy: Children under 2 years old are admitted free when accompanied by an adult.

Access Options:

The SHB First Club is not a public access lounge. It does not sell day passes and does not partner with global memberships.

  • SHB Priority and VIP Banking Clients:

    • Customers with high-tier SHB accounts, such as Premier Banking or Diamond-level VIP accounts, are eligible for access.


VP Bank Diamond Lounge

Opened on 19 November 2024, the VPBank Diamond Elite Lounge caters exclusively to VPBank Diamond-tier clients as a luxurious, 5-star experience. Its interior blends traditional elements such as Đông Hồ paintings, rattan weaving, Bat Trang ceramics, and imagery of landmarks like the Temple of Literature and Turtle Tower.

Location: Located at Terminal 1, Domestic Departures, Level 3, Zone D, near the escalators after security

Reception area of the VPBank Diamond Elite Lounge at Hanoi Airport, featuring a sleek modern design with a green and dark wood reception desk. Two friendly staff members are assisting a male guest with a suitcase.

Opening Hours: 4:00-23:00 daily (4am-11pm)

Amenities: Buffet, alcoholic and non-alcoholic beverages, Wi-Fi, luggage storage, power outlets, massage area, workstations.

Food & Drink: The buffet features tapas-style servings, light hot dishes, fresh fruit, desserts, and a selection of premium beverages and cocktails.

Interior of the VPBank Diamond Elite Lounge at Hanoi Airport, showcasing a sophisticated design with warm beige walls, marble flooring, and modern lighting. A digital check-in kiosk is placed near a round table with floral arrangements

Access Duration: Maximum stay for 3 hours.

Children Policy: Children under 2 years old are admitted free when accompanied by an adult.

Access Options:

  • Access to the VPBank Diamond Elite Lounge at Noi Bai is reserved for VPBank Diamond and VPBiz SME clients.

  • VPBank Diamond cardholders can bring up to 1–2 guests depending on membership tier, with children usually permitted under accompanying arrangements.


Terminal 2 Lounges

Terminal 2 handles all international flights, serving Vietnam Airlines' international operations plus foreign carriers including Cathay Pacific, Singapore Airlines, Korean Air, Emirates, and Qatar Airways. The terminal features four lounges spread across multiple floors, and most are located on the upper levels near departure gates.


SH Premium Lounge (International)

Like its domestic terminal counterpart, this lounge used to be called the ‘Song Hong Business Class Lounge’ but has since been renamed. This space has heritage inspired decor with plenty of greenery throughout.

Spacious interior of the SH Premium Lounge at Hanoi International Airport, featuring large floor-to-ceiling windows that provide abundant natural light. The lounge has wooden flooring, a variety of seating arrangements including cushioned chairs

Location: 4th Floor near Gate 28. Take escalators or elevators after passport control and follow lounge signage.

Opening Hours: 06:00 - 02:00 daily (6am-2am)

Seating area of the SH Premium Lounge at Hanoi International Airport, featuring stylish blue armchairs with wooden armrests arranged under golden tree-like light fixtures.

Amenities: Buffet, alcoholic and non-alcoholic beverages, Wi-Fi, luggage storage, power outlets, TVs, bar, shower facilities (charges may apply), flight monitors, spa and massage services, workstations.

Food & Drink: The extensive buffet offers a selection of hot foods like rice, soups, chicken curries, sausages, vegetables, and a staffed pho station. Other options include desserts, cereals, fruits, pastries, sushi, salads, packaged snacks, and cold cuts.

For the drinks, fridges are stocked with soda, water, beer milk, several types of wine and liquor. There’s also a soda station and espresso machine.

Beverage and cereal station at the SH Premium Lounge, Hanoi Airport, featuring dispensers with cornflakes, milk, orange juice, and iced tea. Below the counter are neatly arranged glasses, cups, and bottled water.

Access Duration: Maximum stay for 3 hours.

Children Policy: Children under 5 years old are admitted free when accompanied by an adult.

Dining area at the SH Premium Lounge, International Terminal, Hanoi Airport. The space features wooden floors, light wood tables, and cushioned chairs with patterned wicker backs.

Access Options:

Here are your options for getting into the International SH Premium Lounge at Nội Bài:

  • LoungePair Pass: Purchase a flexible lounge pass via LoungePair which offers walk-up access without a fixed time/date booking. LoungePair offers 3 hours access for $33 USD, a fully refundable pass for an additional $5 USD, or a free pass when purchased together with a LoungePair+ membership.

  • Other Advance Online Access Methods:

    • Plaza Premium offer three hours of lounge usage for $35 USD. This booking method requires you to select a fixed date and time of access.

    • Access can be purchased from via LoungePass for $30 USD for travellers aged 13+, and $17 USD for children aged 5-12. This option requires selecting a specific date and time for your visit, and you must purchase your pass a minimum of 24 hours before your planned visit.

  • Memberships: Priority Pass members can access this lounge as per their membership benefits. Complimentary guest entitlements will depend on how you have obtained your membership.

  • Cardholders:

    • Access is available via cards which offer Priority Pass membership, or LoungeKey. Examples include:

      • American Express Platinum, Centurion, and Delta Skymiles reserve.

      • Diners Club, and Capital One Venture X

      • LoungeKey via eligible Mastercard World/World Elite cards

  • Airline Status or Travel Class:

    • Business class or first class passengers flying with Cathay Pacific, Malaysia Airlines or other oneworld carriers receive access. Emerald and Sapphire members traveling on any oneworld airline receive access with one guest who must also be traveling on a oneworld flight.

    • Business and first class passengers on EVA Air, Singapore Airlines, and other Star Alliance carriers receive access. Star Gold members receive access when flying on any Star Alliance carrier.

  • Walk-Up Access: You can purchase a pass at the reception desk directly.


Vietnam Airlines Lotus Lounge (International)

The International Lotus Lounge offers a functional atmosphere, featuring high ceilings, large windows with runway views, and armchairs, recliners, and defined quiet zones. The space has capacity for up to 300 guests.

Expansive seating area in the Lotus Lounge, Terminal 2, Noi Bai International Airport.

Image courtesy of The Shutterwhale

Location: 4th Floor, located behind the Song Hong Business Lounge near boarding gate 29. Follow Vietnam Airlines signage.

Opening Hours: 04:00-23:50 daily (4am-11.50pm) according to the Vietnam Airlines website and its information for Hanoi.

Electrical power points and seating at the Lotus Lounge, Terminal 2, Noi Bai International Airport.

Image courtesy of The Shutterwhale

Amenities: Buffet, alcoholic and non-alcoholic beverages, Wi-Fi, power outlets, flight monitors, workstations, shower facilities, massage chairs, luggage storage, massage chairs, computers, PressReader (newspapers and magazines).

Food and buffet selection at the Noi Bai International Airport, Terminal 2, Lotus Lounge.

Image courtesy of The Shutterwhale

Food & Drink: Light hot meals such as fried rice and chicken curry, salad, fruits, bread, and regional specialties are available at the buffet. Standout features include a pho station for chicken pho. Beverages include coffee, tea, soft drinks, and some alcoholic beverages (charges may apply)

Access Duration: Maximum stay for 3 hours.

Children Policy: Children under 2 years old are admitted free when accompanied by an adult.

Access Options:

Here are your options for getting into the International Vietnam Airlines Lotus Lounge:

  • LoungePair Pass: Purchase a flexible lounge pass via LoungePair which offers walk-up access without a fixed time/date booking. LoungePair offers 3 hours access for $35 USD for travellers aged 12+, $25 USD for children aged 2-11, a fully refundable pass for an additional $5 USD, or a free pass when purchased together with a LoungePair+ membership.

  • Memberships: A DragonPass membership plan will get you entry into this lounge, for a maximum 2 hour stay. You can also purchase a one-off walk-up pass for $55 USD, without a membership.

  • Cardholders: Access is available via Visa Airport Companion (select Visa Platinum/Infinite/Signature cards) and any card that includes DragonPass as a membership benefit.

  • Travel Class or Airline Status:

    • Passengers can use the Lotus Lounge for free if travelling on a flight operated by Vietnam Airlines and being one of the following:

      • Vietnam Airlines Business and First Class passengers

      • LotusMiles Gold members (no guest privileges)

      • LotusMiles Platinum and Million Miler members (with guest privileges)


NIA Business Lounge/ACV Business Lounge

The NIA/ACV Business Lounge is the largest contract lounge in Terminal 2, with about 1,500 square meters capacity and room for around 400 guests. Operated by Airports Corporation of Vietnam (ACV), the lounge is furnished in tones of beiges and browns, and has plenty of greenery throughout. Seating includes comfortable armchairs, sofas, and table areas.

Reception area of the ACV Business Lounge at Hanoi Noi Bai International Airport. A staff member assists travelers at a modern white marble counter adorned with fresh flowers. World clocks displaying various time zones are mounted on the wall

Location: 4th floor, West Wing, between departure gates 30 and 31, International Departure Area, Terminal 2.

Opening Hours: This lounge operates from the first departing flight to the last departing flight of the day.

Spacious seating area at the ACV Business Lounge, Hanoi Airport. The lounge features a combination of white and brown leather armchairs arranged in rows with small wooden side tables. Tall indoor plants and a modern design with high ceilings

Amenities: Buffet, alcoholic and non-alcoholic beverages, Wi-Fi, flight monitors, TVs, workstations, computers, printers and copiers, smoking area, luggage storage, shower facilities, sleep pods, massage chairs, newspapers and magazines.

Seating area of the ACV Business Lounge at Hanoi Noi Bai International Airport. The lounge features rows of comfortable brown armchairs with wooden side tables, complemented by green potted plants and large windows providing natural light.
Workstation area at ACV Business Lounge, Hanoi Airport, featuring desktop computers, printers, and fax machines on a wooden desk with black swivel chairs. Decorative elements include framed artwork, a vase of pink flowers, and potted greenery.

Food & Drink: The food spread features Vietnamese noodle soups like pho and bún thang, plus stir-fries, curries (e.g. catfish curry), soups, salads and desserts. Many guests highlight it as among the best buffets at a contract lounge.

Beverages include both soft drinks, juices and alcoholic options, available at a self‑service bar station.

Buffet and seating area in the ACV Business Lounge at Hanoi Noi Bai International Airport. The buffet counter features a variety of covered dishes, while a row of high stools is positioned by large glass windows offering runway views.
Selection of alcoholic beverages at ACV Business Lounge, Hanoi Airport. A glass of red wine sits on a red mat in front of various bottles including Terre Forti Sangiovese, Cointreau, and other premium spirits, creating an inviting bar setup.

Access Duration: Maximum stay for 3 hours.

Children Policy: Children under 2 years old are admitted free when accompanied by an adult. Children aged 2–11 are charged half the adult rate.

Private rest area in the ACV Business Lounge at Hanoi Noi Bai International Airport. The room features a large table surrounded by plush cream-colored armchairs with dark cushions, warm wooden paneling, and decorative wall art.
Massage chair relaxation room at ACV Business Lounge, Hanoi Airport, featuring a row of modern brown massage chairs arranged in a cozy, softly lit space with textured walls, framed artwork, and decorative indoor plants.

Access Options:

Here are your options for getting into the Terminal 2 ACV lounge:

  • LoungePair Pass: Purchase a flexible lounge pass via LoungePair which offers walk-up access without a fixed time/date booking. LoungePair offers 3 hours access for $33 USD, a fully refundable pass for an additional $5 USD, or a free pass when purchased together with a LoungePair+ membership.

  • Memberships: A DragonPass membership plan will get you entry into this lounge, for a maximum 3 hour stay. You can also purchase a one-off walk-up pass for $55 USD, without a membership.

  • Cardholders: Access is available via Visa Airport Companion (select Visa Platinum/Infinite/Signature cards) and any card that includes DragonPass as a membership benefit.

  • Travel Class or Airline Status: Lounge access is also provided through partnerships with airlines including Cathay Pacific, Qatar Airways, Emirates, ANA, Thai Airways, China Airlines, Hong Kong Airlines, Turkey and others.

    • If you are flying with Thai Airways (TG) or another Star Alliance airline from Terminal 2:

      • Business class / first class passengers automatically receive complimentary lounge access.

      • Star Alliance Gold members (from any Star Alliance carrier) flying same-day international flights in any class of service can also access the lounge, along with one guest who must be traveling on the same flight (as per standard Star Alliance Gold benefits).

  • Walk-Up Access: Accessible to all passengers (regardless of airline or class) for a pay-at-door fee of $35 USD. Children aged 2-12 are charged $17.50 USD for 3 hours. Passengers may also purchase access directly at the Delight Souvenir Shop, located on the 3rd floor near the elevator leading to the lounge.


Which Lounge is Best?

Choosing the right lounge depends on your specific needs and access methods. Here's how to decide:

For Priority Pass Holders: Terminal 1: SH Premium Lounge offers your only option, opening at 4:30am, perfect for morning flights. Terminal 2: SH Premium Lounge provides extensive food options including made-to-order pho and sushi, plus stays open until 2:00am for late departures.

For DragonPass Holders: These members get access to most lounges at Hanoi Noi Bai-absolutely spoiled for choice. Depending on your membership terms, you should visit a few and see which one you like best.

For Budget Conscious Travellers: Terminal 1: Both ASG Sky Lounge and SH Premium offer excellent value. ASG charges just 399,000 VND (~$15 USD) walk-up or $14-18 via LoungePair, with the unique bonus of spa services.

For Long Layovers: VATC Sleep Pods in both terminals offer private sleeping spaces from $35-60. Find them on the 3rd floor (T1) or 2nd floor (T2) landside before security.


Frequently Asked Questions

Is there an Amex lounge in Hanoi Airport?

No, there is no dedicated American Express Centurion Lounge at Hanoi Airport. However, American Express Platinum and Centurion cardholders receive Priority Pass membership, which grants access to the SH Premium Lounges in Terminal 1 and Terminal 2, perfect for either domestic or international flights. Guest access follows standard Priority Pass membership terms.

Can you pay to go in an airport lounge?

Yes, most lounges at Hanoi Airport accept walk-up payments. Rates typically range from $16-35 USD for 3-hour access, subject to capacity.

Is there anywhere to sleep in Hanoi Airport?

Yes, the VATC Sleep pods are capsule rooms ideal for privacy and comfort, with locations in both terminals. Both locations are however located landside and not airside.

  • Terminal 1 (Domestic): 3rd floor, landside (pre-security)—3 single + 11 twin pods

  • Terminal 2 (International): 2nd floor, landside (pre-security)—2 single + 12 twin pods.


Practical Airport Information

Getting to Central Hanoi

Bus Options: The Express Bus 86 connects both terminals to Hanoi's Old Quarter for just 35,000 VND ($1.40). Buses run every 25-30 minutes from 5:05am to 10:05pm, taking 45-60 minutes depending on traffic. Local buses 7 and 17 cost only 8,000 VND ($0.35) but take over an hour with multiple stops.

Taxi Services: Taxis to the Old Quarter typically cost 320,000 VND plus a 10,000 VND toll (total about $15), taking 30-45 minutes outside rush hours. Official taxi stands are located outside arrivals at both terminals. Avoid unofficial drivers inside the terminal.

Rideshare Apps: Grab and Be operate from designated pickup areas with fares ranging from 250,000-390,000 VND ($12-17) to central Hanoi. Download apps and purchase a local SIM card in arrivals for easy booking.

Terminal Connections

Free shuttle buses run between Terminal 1 and Terminal 2 every 10-15 minutes from 6:00am to 1:00am. The journey takes 5-10 minutes. During off-hours or for faster connections, taxis between terminals cost approximately 100,000 VND ($4).

Airport Services

Currency Exchange: Multiple banks operate exchange counters in both terminals from 6:30am to midnight. Rates typically include a 2-3% spread compared to city rates. ATMs throughout both terminals accept Visa, Mastercard, and Cirrus networks with withdrawal fees of 50,000-100,000 VND.

SIM Cards: Viettel, Vinaphone, and MobiFone kiosks in arrivals sell tourist SIM packages from 60,000-250,000 VND ($2.50-10) with 5-20GB of data. Staff can help with installation and activation.

Left Luggage: Terminal 2's second floor East section offers luggage storage for 90,000-100,000 VND per day ($4-5), open 24/7. Terminal 1 passengers must use Terminal 2 facilities.

Connection Times

Allow minimum connection times of 45 minutes for domestic-to-domestic, 90 minutes for international connections, and 60 minutes for domestic-to-international transfers. Immigration queues can exceed 60 minutes during peak arrival times. Fast-track services are available for time-critical connections.

Additional Amenities

Sky Massage: Both terminals feature Sky Massage outlets offering treatments from $10-60. Terminal 1's location on the 4th floor public hall operates pre-security, while Terminal 2's 3rd-floor location serves international passengers post-security.

Sleep Pods: VATC operates sleeping pod facilities in both terminals (pre-security) with rates from $35-60 per night. Advance booking recommended via international booking sites. Note that pods do not have private bathrooms.

Shopping and Dining: Both terminals offer Vietnamese restaurants, cafes, and duty-free shopping. Terminal 2 provides more extensive options for international travellers including luxury goods and local specialties.


Summing Up

Hanoi Noi Bai International Airport's ten lounges provide options for nearly every traveller, from budget-conscious backpackers to premium cabin passengers.

Whether you're starting a domestic adventure or connecting to international destinations, planning your lounge access helps transform wait time into relaxation time. With affordable lounge options, there's little reason to spend your downtime in the departure hall.

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