Luxe by Aspire

  • Main Terminal · After security · Newcastle Airport (NCL)
  • Mon
    04:00–21:00
    Tue
    04:00–20:00
    Wed
    04:00–21:00
    Thu
    03:30–20:30
    Fri
    03:30–20:30
    Sat
    03:30–20:30
    Sun
    04:00–21:00

    Times are local to the airport.

After security, turn left through Duty Free, turn right towards "Dixons" and take the escalators or lift down one level, lounge is on the right.

Explore the lounge

About this lounge

Luxe by Aspire at Newcastle Airport is an exclusive adults-only lounge designed for both business travellers and those seeking a premium pre-flight experience.

Guests can enjoy a variety of complimentary premium wines, spirits, and soft drinks, along with a buffet offering hot dishes, deli snacks, and sweet treats. With views of the airfield, high-bar seating, work desks with Wi-Fi and charging points, restrooms, and comfortable spaces for relaxation, Luxe by Aspire caters to all travel needs, ensuring a luxurious and stress-free start to any journey.

Amenities

  • Wi-Fi
  • Vegetarian / Vegan Options
  • Buffet With Hot & Cold Food
  • Premium Spirits / Cocktails
  • Beverages Including Beer & Wine
  • Wheelchair Accessible

Important information

This is an adults-only lounge that does not accept children under 18. Families with children can purchase access to the neighbouring Aspire Lounge instead.

Directions

After security, turn left through Duty Free, turn right towards "Dixons" and take the escalators or lift down one level, lounge is on the right.

Frequently Asked Questions (FAQs)

Answers to the most common questions about booking this lounge.

Lounge access at Luxe by Aspire in Newcastle starts from Kč1,687 CZK per person (about $78 USD / €70 EUR).

Yes, this lounge requires advance booking. You must select a visit date when purchasing. Bookings must be made at least 2 hours before your planned arrival, subject to availability.

Pre-booked lounge visits can be cancelled up to 24 hours before your scheduled visit for a full refund.

Cancellations made within 24 hours of the visit are non-refundable. Changes to the visit date are not supported, please cancel and rebook if you need a different date.

You can read more on our pre-book policy terms.

With each booking, you receive a reserved slot at the lounge for your selected date. Most lounges offer Wi-Fi, food, drinks, and other amenities which vary by lounge, in a quiet environment away from the busy terminal.

Booking your lounge visit is simple:

  1. Select your visit date and the number of guests.

  2. Complete your payment to secure the booking.

  3. Activate your pass by entering the passenger name for each guest.

  4. Present your QR code at the lounge entrance on the day of your visit.

After payment, you will need to activate your pass by entering the passenger name. You will then receive a QR code. Present this QR code at the lounge entrance on the day of your visit, along with the boarding pass for your flight. A link to your booking is also sent to you by email.

If you arrive early at this lounge, you'll generally need to wait until your pre-booked arrival time to enter. Some lounges might let you enter earlier by paying for extra time at the door.

If you arrive later than your booked arrival time, you'll still be able to enter and use the lounge until the end of your originally booked stay period. However, no extra time is added to your stay and any lost time will be forfeited.

Firstly, check the scheduled departure time of your flight. Then, check how long you're allowed to say in the lounge. We generally recommend deducting that number of hours from your departure time to calculate your arrival time. For example, if your flight departs at 11am and you can stay up to 3 hours in the lounge, it's best to book for 8am.

You can book an earlier time if you know you'll be at the airport early, but in that case you might need to leave the lounge before your flight is boarding. Also note that, at some airports, you might not be able to check in for your flight more than 2-3 hours before departure.

If the specific time you want is unavailable or you are presented with the message that there are not enough tickets available, this simply means the lounge has reached capacity and unfortunately is unable to accommodate you.

Please choose another time or consider purchasing a pass for a different lounge.

After payment, you must activate your pass by entering the passenger name before your visit. Without activation, you will not receive a QR code and will not be able to enter the lounge. Be sure to activate promptly after purchase.

Yes. Unaccompanied minors are not generally permitted to enter airport lounges. A small number of lounges may also refuse entry to guests below the legal drinking age, even when traveling with a parent or guardian, due to local alcohol licensing laws. In some destinations (including parts of Canada), this legal age is 19. Age rules vary by lounge and location, so please check the lounge-specific entry details above before purchase.

You can buy multiple Lounge Passes in one order, and each guest gets their own voucher to present at the lounge. However, if you want to buy more passes than the maximum number available to purchase in a single transaction, please email us at support@loungepair.com with your travel date, time, flight number and group size, and we'll confirm arrangements with the lounge for you. The lounge may refuse entry to large groups that turn up without prior confirmation, and our refund policy applies to those passes. Please note also that this lounge does not allow hen or stag parties.

LoungePair+ members automatically receive a FlexiPass when buying access to lounges where the FlexiPass product is available. Unfortunately, this benefit does not apply at lounges that require pre-booking, as the FlexiPass is not available here. You can read more on our LoungePair+ and pre-book policy terms.

All passes purchased for this lounge are refundable until 24 hours before the booked time. After then, they can no longer be changed or canceled.

Other LoungePair+ benefits still apply, including the ability to collect stamp rewards towards a future lounge visit.

Most airport lounge operators do not allow passengers to bring pets with them into the lounge, except for registered support animals (such as guide dogs). However, a small number of lounges that specifically designate themselves as being pet-friendly do allow pets and offer pet areas.

Absolutely. We use industry-standard encryption and comply with all PCI-DSS requirements to ensure that your personal and payment information is kept secure at all times.

If you have any issues or concerns during your lounge visit and don't want to proceed with using the lounge after checking in, please approach the reception staff to raise your concerns. If you haven't yet used any of the lounge facilities, these staff may be able to request for your lounge pass redemption to be reversed. Otherwise, your pass will be considered used and is no longer eligible for a refund.

LoungePair+ members have access to our Lounge Satisfaction Guarantee.

No. A lounge pass entitles you to enter the lounge up to the maximum stay duration, but you aren't entitled to a partial refund if you choose to stay for less time.

Our customer service team is happy to help. Contact us here for any further inquiries about passes, memberships, or specific lounge information. Open a new support ticket.

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