Children under 2 years old can enter most lounges free of charge without a pass. Children aged 2 and over will usually require a full-price pass, unless otherwise specified in the lounge listing above. Some lounges may offer special rates or age exemptions - you can check these details on the specific lounge's page. For complete details about traveling with children, visit our support centre.
If a lounge admits your child without using the pass you purchased for them, we will refund that unused pass and any FlexiPass fee paid for it, provided an accompanying adult used another pass from the same order for the same visit. This applies to child-priced and standard-priced passes. FlexiPass is not required; Prebook passes are excluded. Email support@loungepair.com with your order and unused pass references, visit date and confirmation that the pass was purchased for your child but was not required. See section 2A of our Refund and Cancellation Policy.