Guide: Plaza Premium at São Paulo Guarulhos Airport (GRU)
São Paulo’s Guarulhos Airport is home to two Plaza Premium Lounges, both situated in Terminal 2 - one for domestic travellers, and one for arriving passengers on either domestic or international flights. Upholding the brand’s global reputation for quality, these lounges offer a retreat from the bustle of one of Brazil’s busiest airports.
This guide will cover everything you need to know about Plaza Premium at São Paulo, from amenities, food & beverage, and access options and pricing - as anyone can get in.
Plaza Premium Lounge (Terminal 2 Domestic Airside)
Terminal 2's domestic airside Plaza Premium stands as one of GRU's largest independent lounges, spanning 16,000 square feet (1,500 square meters) with a capacity for 355 guests.
The space is designed with an emphasis on natural materials and neutral tones, with lots of wood used in the furnishings and warm lighting throughout. Local artwork adds a regional touch to the decor, and large windows offer great views of the runway.
The seating options include bar stools, low modular sofas, relining loungers, bucket-style dining chairs and armchairs.
Location and Directions
Plaza Premium’s Domestic Lounge is airside in Terminal 2’s West Pier, immediately after domestic security near Gates 209 - 224.
Because it sits in the domestic zone, it is not accessible to international flights; travellers leaving Brazil should instead use the landside Plaza Premium lounge before security or one of the lounges after passport control in the East Pier.
Opening Hours
05:00 - 23:00 daily (5am-11pm). The lounge typically reaches peak capacity between 07:00-09:00 and 18:00-21:00 during weekday business travel periods.
Amenities
Buffet
Alcoholic and non-alcoholic beverages
Shower facilities
Wi-Fi
Workstations
Family room
TVs
Charging stations
International newspapers
E-magazines
Conference room
Baby changing station
Washroom
Luggage storage
Flight monitors
Kids play area
Printers and photocopiers
Note: the shower facilities are complimentary for 20 minutes usage (30 minutes if you book via the Plaza Premium Website) and reservations are available on first come-first served basis at the reception. Free items include shower gel, shampoo with conditioner, bath towel, dental kit, hair dryer, comb, shower cap, vanity kit, and shaving kit.
Food & Drink
The self-serve buffet features rotating Brazilian and international cuisines. Morning service includes made-to-order eggs, regional specialties like pão de queijo (cheese bread or roll), and continental breakfast items.
Lunch and dinner selections expand to include pasta, grilled meats, and vegetarian options. This Travel Codex review praises the variety of F&B compared to other GRU lounges. Fresh salads, soups, and desserts round out the spread.
The bar includes wines, beers, and standard spirits. Premium liquors require payment. Non-alcoholic beverages range from fresh juices to specialty coffees prepared by baristas.
Access Options
Here are your options for getting into the Plaza Premium Lounge (Airside, Domestic). The maximum stay for most access methods is 3 hours.
LoungePair Pass: Purchase a flexible lounge pass via LoungePair which offers walk-up access without a fixed time/date booking. LoungePair offers 3 hours access from $36 USD, a fully refundable pass for an additional $5 USD, or a free pass when purchased together with a LoungePair+ membership.
Book Direct with Plaza Premium: While booking direct with Plaza Premium requires you to select a fixed date and time of access, it provides a number of alternative options, including a shorter 1-hour stay, discounted child passes, or shower access only.
You can purchase either a 1 or 3 hour pass for ~$25 and ~$36 USD respectively. Children between the ages of 2-11 receive discounted rates of and ~$12 and $18 USD respectively.
You can purchase standalone shower usage for 30-minutes for around ~$13 USD.
Other Online Day Pass Options: GetYourGuide offer 3 hours access from ~$39 USD per person. You must select a specific time and date of access. Free cancellation up to 24 hours before your visit, or up to 1 hour before your stay for around an extra $9 USD.
Memberships: A DragonPass membership plan will get you entry into this lounge, for a maximum 2 hour stay. You can also purchase a one-off walk-up pass for $55 USD, without a membership.
Cardholders:
American Express Platinum and Centurion cardholders have free access for the cardholder plus between 1-2 complimentary guests, depending on the market in which your card is issued.
Access is available with cards offering a DragonPass membership. Examples include via Visa Airport Companion (Visa Platinum/Infinite/Signature) and Mastercard Travel Pass in certain markets.
Walk-Up Access: You can purchase a pass at the reception desk directly, subject to availability on the day.
Children under the age of 2 years old have complimentary access when accompanied by an adult.
Plaza Premium Lounge (Terminal 2 Landside)
The landside Plaza Premium lounge is situated before security screening. This 70 square meter facility serves early arrivals, transit passengers and even non-travellers meeting or dropping off passengers.
The smaller space means capacity limitations during peak periods, though the pre-security location naturally regulates traffic.
Seating options include padded stools along window counters, upholstered armchairs, and high-back armchairs.
Location and Directions
Situated in Terminal 2s public area before security near Check-in counter D on the departures level. The landside location makes it accessible to anyone in the terminal, regardless of flight status or destination. This includes international passengers who can use the facility before proceeding through security and immigration.
Opening Hours
The landside Plaza Premium Lounge is open from 06:00 - 22:00 daily (6am-10pm).
Amenities
Food
Alcoholic beverages
Non-alcoholic beverages
Luggage storage
Charging stations
E-magazines
Baby changing station
Washroom
Meeting room
Wi-Fi
Printers and photocopiers
Food & Drink
The food options are naturally limited given the smaller space, but don’t worry, they still meets Plaza Premium brand quality. Continental breakfast items appear during morning hours, including pastries, fruits, and cereals. Light lunch and dinner options feature sandwiches, salads, and simple hot dishes.
Beverage service covers the essentials with coffee, tea, soft drinks, and basic alcoholic options. Being a smaller lounge, variety is naturally more limited compared to the domestic airside location. Self-service stations handle most offerings.
Access Options
Here are your options for getting into the Plaza Premium Lounge (Landside). The maximum stay for most access methods is 3 hours.
LoungePair Pass: Purchase a flexible lounge pass via LoungePair which offers walk-up access without a fixed time/date booking. LoungePair offers 3 hours access from $36 USD, a fully refundable pass for an additional $5 USD, or a free pass when purchased together with a LoungePair+ membership.
Book Direct with Plaza Premium: While booking direct with Plaza Premium requires you to select a fixed date and time of access, it provides a number of alternative options, including a shorter 1-hour stay, and discounted child passes.
You can purchase either a 1 or 3 hour pass for ~$20 and ~$30 USD respectively. Children between the ages of 2-11 receive discounted rates of and ~$14 and $15 USD respectively.
Other Online Day Pass Options: GetYourGuide offer 3 hours access from ~$32 USD per person. You must select a specific time and date of access. Free cancellation up to 24 hours before your visit, or up to 1 hour before your stay for around an extra $7 USD.
Memberships: A DragonPass membership plan will get you entry into this lounge, for a maximum 2 hour stay. You can also purchase a one-off walk-up pass for $55 USD, without a membership.
Cardholders:
American Express Platinum and Centurion cardholders have free access for the cardholder plus between 1-2 complimentary guests, depending on the market in which your card is issued.
Access is available with cards offering a DragonPass membership. Examples include via Visa Airport Companion (Visa Platinum/Infinite/Signature) and Mastercard Travel Pass in certain markets.
Walk-Up Access: You can purchase a pass at the reception desk directly, subject to availability on the day.
Children under the age of 2 years old have complimentary access when accompanied by an adult.
Frequently Asked Questions
Does São Paulo airport have lounges?
Yes, São Paulo Guarulhos Airport features over 16 lounges across three terminals, including airline-operated facilities, independent lounges, and the two Plaza Premium locations covered here. Terminal 2 alone hosts eight different lounges, making it the airport's lounge hub. Each terminal provides options for travelers regardless of airline or class of service.
Where is the Centurion Lounge in São Paulo airport?
The American Express Centurion Lounge closed permanently on February 28, 2025 after operating in Terminal 3. The Plaza Premium lounges provide an alternative for American Express Platinum cardholders, who receive free access for the cardholder plus between 1-2 free guests, depending on the country in which your card is issued. The Terminal 2 Domestic Plaza Premium Lounge particularly benefits from this partnership.
Can I get airport lounge access for free?
To access Plaza Premium lounges at no cost, you will need an American Express Platinum or Centurion card, a DragonPass membership, or a card that includes DragonPass benefits.
Summing Up
Plaza Premium's two GRU locations show how the brand meets different traveler needs. The spacious domestic airside lounge is a boon to those travelling on a domestic flight within Brazil, with a range of amenities justifying its moderate pricing. The compact landside location fills a niche for arrival passengers on both domestic and international flights in Terminal 2, albeit offering a more compact space with some more limited facilities.
For additional lounge options at GRU including in Terminal 2, explore our Guide to the W Lounges. For a comprehensive overview of São Paulo Airport, check out our Hub Guide.